Product Models
| Material Type | Paper |
| Colors | customizable |
| Capacity | 500/700/900/1150/1300ml |
| Application: | Lunch packing, fast food bento, snacks and pastries, etc |
| Printing Handling: | In-Mold Labeling/Silk Screen Printing/Offset Printing |
Design | OEM/ODM |
| Port | Xiamen Port |
| Samples | We provide free spot samples |
Lide steam pre-sales and after-sales service introduction
1.Brand positioning: Guardians What You Serve
Lides focuses on researching and developing, manufacturing, and selling of eco-friendly paper-based tableware and its related products. Motivated by our brand values of "safety, environmental protection, and convenience," Lides offers high-quality one-stop global solutions for various food service situations (family gatherings, outdoor picnics, corporate team building, catering stores, etc.) that, at the same time, contribute to food facilitation and build up environmental protection.
2.Pre-sales services: accurately matching, foreseeing the needs
Requirement diagnosis:It all starts with a one-on-one dialogue with a professional consulting team who can tailor exclusive tableware solutions (material, specs, packaging, and accessories) to your scenarios (e.g. "outdoor picnic for 10 people" or "enterprise annual meeting for 200 persons"), budget and brand style.
Product Experience:
You can experience the texture, loading capacity, and eco-friendliness of pulp tableware right away by using the samples (free or low-cost) that we send out. After the confirmation, the bulk ordered collaboration is carried out to minimize the risks associated with decision-making.
Planning visualization:
We try to prepare you for your event, also, showing you the use of the products visually, through the provision of scenario-based renderings (e.g., picnic table simulation, corporate event layout).
Environmental compliance consulting:
Assist your product to comply with the environmental standards of the target market and avoid trade/operational risks by disclosing to you the environmental standards of home and abroad (e.g., the EU EN13432, domestic GB/T 38082).
3. After-sales service: accompany you throughout the process, feel at ease and worry-free
Order Guarantee:You can log in to see the process of the order, watch the online display of order status (planning, quality inspection, logistics nodes) to reassure your delivery time.
Emergency mechanisms are activated for unforeseen needs (e.g. pressure orders, specification changes), and resource allocation is given the highest priority to make sure that your events/businesses do not get delayed.
Quality control: Comprehensive factory inspection and random testing of goods without damage, odor, and loaded are conducted before dispatch; if any quality problems are found, we will be in touch within 48 hours, and a free replacement/exchange will be offered to you.
Usage support:Seminars are given to users on their ways of using products (e.g. temperature limits of hot drinks of paper cup, pulp tableware piling up methods), tips for upgrading the dining experience. When it is necessary for outdoor/special purposes (such as camping, cold chain transportation), customised storage/usage recommendations are offered so as to increase the longevity of the product.
Long-term value service: Gather the opinions of customers for product review and improvement, release product samples to customers, and provide them with discount and joint marketing opportunities to enhance customer cooperation value.
4.Service commitment: One cooperation, lifelong partner
Instead of being a mere alternative product, ecofriendly tableware is a strategic partner for sustainable operation/management. Keeping the service creed "professionalism, efficiency, and thoughtfulness," the Lides team shadow your dining experience and brand image during the entire journey: from pre-sales "perfect interpretation of needs" to after-sales "easy problem-solving."
FAQ
Q: Have microbial tests been carried out on the paper bowls?
A: Before a batch is released, it is checked by a microbiology laboratory not only for total bacterial count but also for E. coli, mold, and other microorganisms, to make sure that hygiene and safety standards have been met.
Q: Is the ink on the paper bowls safe? Can it leach into the food?
A: Since we are using water-based or soy-based environmentally friendly inks, the inks on which we print not only are resistant to wear but also won't be transferred to the food. Furthermore, the inner side, which is not in contact with food, is usually left unprinted.
Q: Do the paper bowls contain any allergen risk?
A: The raw materials such as pure pulp or sugarcane bagasse are free from common allergens (e.g., gluten, latex, or nuts). If you have more specific requirements, you can ask for allergen declarations in the raw materials.
Q: Can the paper bowls be used for freezing food?
A: A few considerably thicker models may be used for short-term cold storage (0–4°C), however, long-term freezing is not recommended as the moisture from such freezing can weaken the paper.
Q: Are the paper bowls certified under systems such as ISO or BRC?
A: Our factory not only has ISO 9001 and ISO 14001 certifications but also holds BRC and FSSC 22000 certifications that together guarantee full production control.
